Service FAQ
Do you accept OEM/ODM customization?
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Yes, with over 17 years of experience in battery customization, BLOO POWER supports full OEM&ODM services including custom logos, casing color, BMS protocol, battery capacity, and structural design to meet diverse market needs.
Are you a manufacturer or a trading company?
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BLOO POWER is a high-tech manufacturer with its own factory, offering a complete production line for LiFePO4 cells, battery modules, and integrated ESS, Factory visits or video audits are welcome.
What is your minimum order quantity (MOQ)?
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For standard models, MOQ starts from 1 unit, ideal for sample testing or market validation. For customized solutions. MOQis based on your specifications and volume, with flexible options for bulk cooperation.
What are your shipping methods and lead times?
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We offer sea, air, rail, and DDP shipping options via trusted freight forwarders. Standard products ship within 7-15 working days, while customized solutions typically require 15-30 days depending on complexity.
Do you provide system maintenance?
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Our systems are low-maintenance. We offer remote technical support, monitoring tools(cloud/APP), and global after-sales svervice. For large projects, on-site maintenance or third-party support is available.